Hello, \r\nI did not receive a confirmation email when I purchased two bus
tickets from Munich to Prague. I purchased them on my smart phone and I cannot
print directly from this device. What do you suggest? Service number is:
BC275/3\r\nThank you in advance.
Dear Ms Laura, thank you for purchasing through us. I can not find any order
connected to your name. Are you sure the payment was successful? Can you tell us
ID of the payment? We will find your order with its help. Kind
Thank you, I found the confirmation email in my spam folder. The order
number is 201036, can you confirm the booking? Thank you
Dear Ms Laura, unfortunately the order IDs are usually twice as long. So
I have not found anything yet. Can you forward the confirmation you found to firstname.lastname@example.org.
This way we will be able to confirm it quickly. Thank you. Pavla
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