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Buses :: Prague ⇔ Munich :: Did not receive confirmation email
  • Date / time: 2013-08-31 22:15:03Name: Laura Di Donato

    Hello, \r\nI did not receive a confirmation email when I purchased two bus tickets from Munich to Prague. I purchased them on my smart phone and I cannot print directly from this device. What do you suggest? Service number is: BC275/3\r\nThank you in advance.

    Reply

    • Date / time: 2013-09-01 13:57:42Name: Pavla

      Dear Ms Laura, thank you for purchasing through us. I can not find any order connected to your name. Are you sure the payment was successful? Can you tell us ID of the payment? We will find your order with its help. Kind regards Pavla

      Reply

      • Date / time: 2013-09-02 13:46:38Name: Laura Di Donato

        Thank you, I found the confirmation email in my spam folder. The order number is 201036, can you confirm the booking? Thank you

        Reply

        • Date / time: 2013-09-03 00:16:38Name: Pavla

          Dear Ms Laura, unfortunately the order IDs are usually twice as long. So I have not found anything yet. Can you forward the confirmation you found to info@czech-transport.com. This way we will be able to confirm it quickly. Thank you. Pavla

          Reply