Hello, how is the procedure to cancel the bus tickets that were bought and
the refunding procedure? \r\n\r\nThank you in
advance.\r\n\r\nRegards,\r\n\r\nAldo
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Fecha / hora: 2014-08-14 09:57:39
Nombre: Lucie
Dear Aldo,
thank you for contacting us.
Contact us 24 hours before the departure at latest, please. Send us your
ticket number. 25% of the ticket price is considered a cancellation fee. You
will receive the remaining 75% within 5 working days.
Hello, how is the procedure to cancel the bus tickets that were bought and the refunding procedure? \r\n\r\nThank you in advance.\r\n\r\nRegards,\r\n\r\nAldo
Responder
Dear Aldo,
thank you for contacting us.
Contact us 24 hours before the departure at latest, please. Send us your ticket number. 25% of the ticket price is considered a cancellation fee. You will receive the remaining 75% within 5 working days.
Kind regards
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