Hello,\r\n\r\nWe arrive in Vienna on 12:20 flight. Looks like we have to
catch the bust at 1300 hrs. If we get tickets online and our flight is delayed,
what happens with the tickets? Are they good for the next
bus?\r\n\r\nthx\r\n\r\nDonnie
Reply
Date / time: 2014-08-15 13:09:19
Name: Lucie
Dear Donnie,
thank you for contacting us.
If you miss the Student Agency bus because of the
delayed/cancelled/rerouted flight, please call Student Agency hotline
+420 841 101 101 or write an e-mail: express@studentagency.cz, they will
put you on the next available bus. Please note we cannot always guarantee there
will be spare seats, especially at busy times since passengers travelling on
their booked service have their seats reserved and will be boarded first.
Hello,\r\n\r\nWe arrive in Vienna on 12:20 flight. Looks like we have to catch the bust at 1300 hrs. If we get tickets online and our flight is delayed, what happens with the tickets? Are they good for the next bus?\r\n\r\nthx\r\n\r\nDonnie
Reply
Dear Donnie,
thank you for contacting us.
If you miss the Student Agency bus because of the delayed/cancelled/rerouted flight, please call Student Agency hotline +420 841 101 101 or write an e-mail: express@studentagency.cz, they will put you on the next available bus. Please note we cannot always guarantee there will be spare seats, especially at busy times since passengers travelling on their booked service have their seats reserved and will be boarded first.
Kind regards
Reply