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Home :: FAQ :: FAQ - Bus Tickets :: Loss of ISIC card
  • Date / time: 2014-12-23 01:08:35Name: Anh T

    Hello,

    I recently got pickpocketed in Paris and lost all my documents including my ISIC card. I do however have proof that I have been a student in Paris. Would that be enough or do I still have to pay the amount difference to board the bus? Thank you

    Reply

    • Date / time: 2014-12-23 11:41:53Name: Lucie

      Hello,

      thank you for contacting us.

      Unfortunately you have to present your card before boarding the bus. You can try to talk with the steward, but I am afraid you will have to pay the difference.

      Kind regards

      Reply