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ticket not received
  • Date / time: 2015-01-06 10:16:32Name: Caio

    Hi. I bought 2 tickets from Prague to Frankfurt for today (06–01–2015). But I haven't received it yet. And it is not in my spam folder.

    Reply

    • Date / time: 2015-01-06 11:53:03Name: Lucie

      Dear Caio,

      thank you for booking through us. I sent your e-ticket to this email address. If you cannot see it, look in your spam folder, please. The number of the ticket is 2967951693. You need to print it or show it on your mobile phone to the steward.

      Kind regards

      Reply