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FAQ :: Night train Krakow Prague
  • Date / time: 2015-01-15 14:49:27Name: Alejandra

    Hi! I have an Eurail Global Pass and I would like to reserve 2 seats on the night train Krakow-Prague. I tried doing it on your reservation form, but in the 2nd stage it doesn´t show the train details. Can you please help me? Thanks!

    Reply

    • Date / time: 2015-01-15 15:16:36Name: Pavla

      Dear Alejandra, thank you for the message. Unfortunately we do not sell seats from Krakow. (The cost of delivery is higher than 2 seat reservations.) Seats should be available even before departure. After you get to Krakow, buy the seats at a train station. Kind regards

      Reply

      • Date / time: 2015-01-15 15:25:34Name: Alejandra

        Thank you very much for your quick reply!

        Reply

        • Date / time: 2017-03-06 09:15:16Name: Tamara Manfredini

          We woul like to cancel our nigth train tickets from Krakow to Prague and get a refund, is it possible. Order number 100451160096090

          Reply

          • Date / time: 2017-03-06 10:47:37Name: Pavla Janoušková

            Hello. Thank you for the message. The tickets can be cancelled 3 days before the departure at latest. You would have to get them to our office. – The originals of the tickets. If you can do that, we will be happy to cancel your tickets. Kind regards Pavla

            Reply

            • Date / time: 2017-03-06 19:18:50Name: Tamara manfredini

              Pavla, We are in Krakow. How can we do?

              Reply

              • Date / time: 2017-03-06 22:01:17Name: Pavla Janoušková

                Dear Tamara, I am afraid that it is too late to send the tickets to your office to cancel them. They will arrive too late. See our terms and conditions: http://czech-transport.com/in­dex.php?… Sometimes it is possible cancel the tickets at a train station. But they may also refuse to accept them and refund you, because you should cancel the tickets where you bought them. Kind regards Pavla

                Reply