I just purchased 5 electronic tickets on your website for travel by train
from Prague to Berlin on 9/4/15 at 8:30 departure and did not receive
confirmation. Please email tickets and receipt.
thank you for contacting us.
Unfortunately I don't see any order related to your name or email address in
our reservation system. Probably the payment did not get through. Please contact
your bank and then repeat the booking.
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