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Home :: Trains :: Prague → Berlin :: Ticket purchase confirmation
  • Date / time: 2015-03-10 03:09:33Name: William Norton

    I just purchased 5 electronic tickets on your website for travel by train from Prague to Berlin on 9/4/15 at 8:30 departure and did not receive confirmation. Please email tickets and receipt.

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    • Date / time: 2015-03-10 11:36:21Name: Lucie

      Dear William,

      thank you for contacting us.

      Unfortunately I don't see any order related to your name or email address in our reservation system. Probably the payment did not get through. Please contact your bank and then repeat the booking.

      Kind regards

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