I bought 4 tickets (ID 516010433990801) from Praha to Wien (and return) but
the price on the ticket you sent me is not the price I paid for.
I paid for 140 EUR but the prices on the electronic ticket shows
(19×4)+6= 82.
Could you please clarify?
Thanks in advance!
Reply
Date / time: 2015-08-19 11:21:13
Name: Nadezhda
Hello,
thank you for contacting us. The price which you paid us, includes our
handling fee according to our terms, with whom you had to agree, before you have
done your order. I see, that we refunded to your account 8 EUR (
discount)…
I bought 4 tickets (ID 516010433990801) from Praha to Wien (and return) but the price on the ticket you sent me is not the price I paid for.
I paid for 140 EUR but the prices on the electronic ticket shows (19×4)+6= 82.
Could you please clarify?
Thanks in advance!
Reply
Hello,
thank you for contacting us. The price which you paid us, includes our handling fee according to our terms, with whom you had to agree, before you have done your order. I see, that we refunded to your account 8 EUR ( discount)…
Best regards
Reply
Thanks for the clarification.
Best regards
Reply