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Home :: FAQ :: FAQ - Bus Tickets :: No confirmation email or e-ticket or ticket number
  • Date / time: 2015-10-27 11:55:48Name: Jackson HD

    I purchased 2 tickets on the 22nd of October under the name Jackson Howes-Dale for a trip to Budapest leaving on the 12th of November and returning on the 17th. And I never received a confirmation email with the e-tickets and I also didn't receive a ticket number. I have the receipts from my paypal, and also the deduction to STUDENT AGENCY in my bank statement as well as screen shots from the student agency site saying my reservation was confirmed. Can someone please help me find these tickets…?

    Cheers, Jackson Howes-Dale

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    • Date / time: 2015-10-27 14:57:33Name: Pavla

      Dear Jackson, we do not have you in our system. You did not buy the tickets from us (H-Team, Czech transport) you bought it from Student Agency as you said. Please, contact them –  express@studen­tagency.cz. They are a different company. Kind regards Pavla

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