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No confirmation/ticket received
  • Date / time: 2016-02-08 02:36:38Name: Sonum

    I purchased a train ticket for Prague to Vienna, and my bank account was charged, but I got no confirmation email or ticket. My bank won't cancel it because the charge went through already. How do I receive my ticket???? Please help.

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    • Date / time: 2016-02-08 02:38:16Name: Sonum

      Also when the payment was made, the website was redirected to a blank screen, so I couldn't even see a reference number. What should I do?

      Reply