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Home :: FAQ :: FAQ - Bus Tickets :: forget bag
  • Date / time: 2016-03-06 09:51:27Name: Ievgeniia Iaroshenko

    I forgot my pink Nike bag in the morning bus from Prague to Vienna yesterday. How can I get it back? I still have my ticket

    Reply

    • Date / time: 2016-03-06 10:06:41Name: Pavla

      Hello. Please, write directly to the bus carrier. Write them also your ticket number. Their contacts:

      STUDENT AGENCY bus transport :

      Mon – Fri: 8:00 – 18:00
      Phone: +420 539 000 322
      E-mail: ztraty@studenta­gency.cz

      Pavla

      Reply

      • Date / time: 2016-03-10 20:22:19Name: Ievgeniia Iaroshenko

        We did contact bus driver but he said that he didn't see our bag when he was cleaning the bus. We have a police report that nobody took this bag out of the bus in Vienna. I need video from bus station that I came to bus with this bag. And to see if someone took it in Prague when this bus came back

        Reply

        • Date / time: 2016-05-18 22:51:49Name: Pavla Janoušková

          Hello again, I am sorry I have just found your comment. All lost and found problems have to be solved with the bus company. If you need something from the Florenc station, here is the official website:https://f­lorenc.cz/index­.php?…. We do not operate it, we only resell the tickets. Kind regards Pavla

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