All went well until it was time to pay and your site changed my partners
first name from JAN to JOHN. Thus I was unable to purchase ticks as the ticket
under the name of „John“ will not agree with passport in the name of
„Jan“. Please advise.
Reply
Date / time: 2016-08-25 22:27:35
Name: Lucie Jiskrová
Dear Jan,
thank you for contacting us.
It is not our system that changes the name but your computer or mobile
device.
All went well until it was time to pay and your site changed my partners first name from JAN to JOHN. Thus I was unable to purchase ticks as the ticket under the name of „John“ will not agree with passport in the name of „Jan“. Please advise.
Reply
Dear Jan,
thank you for contacting us.
It is not our system that changes the name but your computer or mobile device.
Kind regards
Reply