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FAQ :: Luggage Safety
  • Date / time: 2016-12-05 07:37:24Name: Mary Lee

    Questions on daytime travel Prague-Budapest. as a solo traveler, how is luggage handled in 1st class? Does it go under seat or above? Are porters available to help? Is it safe for a solo traveler to leave luggage to visit restroom or restaurant car?


    • Date / time: 2016-12-05 11:22:10Name: Pavla Janoušková

      Dear Mary Lee, thank you for contacting us. Passengers are responsible for overseeing their luggage. There is some space below seats, then there are overhead racks and also usually floor to ceiling luggage racks at the entrance to the carriage. Kind regards Pavla


      • Date / time: 2016-12-06 06:52:12Name: Mary Lee

        Thank you for the response. Are there official porters in Prague to help store the bag On thee train and lower it on arrival (I would not be able to lift it to an overhead rack)?


        • Date / time: 2016-12-06 08:24:06Name: Pavla Janoušková

          Hello again, there are no official porters for luggage at the station or on the train. If there is a conductor, he may help you with it. However it is not part of the service because the rules for transportation of luggage say that the passengers have to have such luggage to be able to handle the luggage easily. Kind regards Pavla