In the morning of 24th December I ordered my train ticket from Prague to
Berlin on 26th morning. I haven't recieved my e-ticket yet and I'm really
afraid that it cannot make it so I'd like to cancell that order. Order no.
6252083663320910. Thanks.
Reply
Date / time: 2016-12-25 16:29:21
Name: Nadya Jerosenkova
Hello,
thank you for contacting us. We bought and sent ticket to your email. Please
could you check your spam folder.
Now I re-sent your E-ticket directly to your email.
Unfortunately now a cancellation your ticket is not possible, because it is
so late…
Best regards
Reply
Date / time: 2016-12-25 21:59:18
Name: Akane
Thanks for the quick reply. Now I finally found my e-ticket in the spam box.
Thanks!
In the morning of 24th December I ordered my train ticket from Prague to Berlin on 26th morning. I haven't recieved my e-ticket yet and I'm really afraid that it cannot make it so I'd like to cancell that order. Order no. 6252083663320910. Thanks.
Reply
Hello,
thank you for contacting us. We bought and sent ticket to your email. Please could you check your spam folder.
Now I re-sent your E-ticket directly to your email.
Unfortunately now a cancellation your ticket is not possible, because it is so late…
Best regards
Reply
Thanks for the quick reply. Now I finally found my e-ticket in the spam box. Thanks!
Reply
Reply