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  • Date / time: 2017-06-06 13:52:19Name: Rahul Anand

    2 of our tickets from prague to Vienna on 20th June, 9:10 am got cancelled and we have not got our refund or the compensation. We don't even know if it's cancelled. You haven't replied to our mails. Please, look into this matter as soon as possible and let me know.

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    • Date / time: 2017-06-06 15:23:30Name: Pavla Janoušková

      Hello. Thnak you for the comment. Unfortunately, I did not find any emails or any order under this email or name. Do you have an order ID (15 digit number)? Kind regards Pavla

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