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FAQ :: cancel ticket
  • Date / time: 2017-06-19 10:01:10Name: DASOM

    Hi, Can you please cancel this ticket with order no:942784098510401 Thank you.

    Reply

    • Date / time: 2017-06-19 10:42:17Name: Nadya Jerosenkova

      Hello,

      thank you for contacting us. A cancellation is possible with cancellation fee 10% of the ticket price…

      Or we can offer you for example : some sleeper option ( one bed in the cabin for 3 pax) or some couchette in the cabin for 4 pax…

      Will you take some of these options or you still will prefer to cancel it ?

      Best regards

      Reply

      • Date / time: 2017-06-19 11:05:33Name: DASOM

        I will take some sleeper option ( one bed in the cabin for 3 pax)

        Reply

        • Date / time: 2017-06-19 11:28:23Name: Nadya Jerosenkova

          Hello,

          thank you for reply. I sent all information directly to your email address…

          Best regards

          Reply

          • Date / time: 2017-06-19 12:22:23Name: DASOM

            I''m so sorry I think I'd better cancel ticket ..

            Reply

            • Date / time: 2017-06-20 08:47:29Name: Nadya Jerosenkova

              Hello,

              thank you for reply. A cancellation was done, with cancellation fee 10% of the ticket price. The rest of amount will be refunded to your account within 3–4 business days..

              Best regards

              Reply