Hey, Can you please provide the name of the company that operates the luggage
lockers, or where I can find more information regarding luggage storage in the
station? Thank you.
Reply
Date / time: 2017-07-10 13:05:24
Name: Pavla Janoušková
Dear Shimi,
thank you for contacting us. Unfortunately, we do not have such details.
Official website of the station is here: https://old.cd.cz/…/default.php?….
Kind regards Pavla
Reply
Date / time: 2018-08-28 10:27:36
Name: Cecilia
I'm writing to suggest some improvements in the luggage locker experience in
Brno railway station.
Contactless card payment is available for some lockers, but for others
100 crowns are needed- just in 10 or 20 coins. No change machine
in sight.
I was there with a group of 13 students on August 27, and the lady in the
exchange office at the station refused to help, suggesting we went to the shops.
A lady at the ticket desk changed 100 crowns, the others two refused.
In the end we managed to find 400 crowns in coins thanks to kind
shopkeepers, but we wasted a lot of time and energy.
A changing machine would help, and a more helpful attitude by your staff is
needed.
Brno is a beautiful city, a stress-free approach for train travelling
tourists will improve their experience and their feedback back home!
Reply
Date / time: 2018-08-31 14:08:27
Name: Pavla Janoušková
Hello. Thank you for the comment. Unfortunately, we are a private travel
agency and have nothing to do with the train station. The railways have this
email: info@cd.cz.
Kind regards Pavla
Reply
Date / time: 2021-08-24 10:24:23
Name: Christine Dürschner
Dear Pavla,
Would be great as a service you would pass this feedback onto the train
station.
Hey, Can you please provide the name of the company that operates the luggage lockers, or where I can find more information regarding luggage storage in the station? Thank you.
Reply
Dear Shimi,
thank you for contacting us. Unfortunately, we do not have such details. Official website of the station is here: https://old.cd.cz/…/default.php?….
Kind regards Pavla
Reply
I'm writing to suggest some improvements in the luggage locker experience in Brno railway station.
Contactless card payment is available for some lockers, but for others 100 crowns are needed- just in 10 or 20 coins. No change machine in sight.
I was there with a group of 13 students on August 27, and the lady in the exchange office at the station refused to help, suggesting we went to the shops. A lady at the ticket desk changed 100 crowns, the others two refused.
In the end we managed to find 400 crowns in coins thanks to kind shopkeepers, but we wasted a lot of time and energy.
A changing machine would help, and a more helpful attitude by your staff is needed.
Brno is a beautiful city, a stress-free approach for train travelling tourists will improve their experience and their feedback back home!
Reply
Hello. Thank you for the comment. Unfortunately, we are a private travel agency and have nothing to do with the train station. The railways have this email: info@cd.cz.
Kind regards Pavla
Reply
Dear Pavla,
Would be great as a service you would pass this feedback onto the train station.
It would make a difference.
Thank you for your great service and support.
Rgds Christine
Reply
Hello,
thank you for your reply.
Best regards
Reply