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I haven't received e-ticket yet
  • Date / time: 2017-07-21 13:52:36Name: Sihòon Bae

    I bought a train ticket Prague-Vienna on Aug 28th,2017.

    But i still haven't received ant email or eticket.

    Numbers I received after purchasing tocket is 914431927474230.

    Please send e-ticket to following email.

    sihoonee@naver­.com

    Reply

    • Date / time: 2017-07-21 22:24:45Name: Ivanna Novotna

      Dear customer, the ticket has been sent to your e-mail. Please check also your spam folder.

      Reply

      • Date / time: 2017-08-28 13:33:15Name: Sihoon bae

        I have purchased tickets for Aug 28th. However. You have sent ticket for Aug.25th.

        Reply

        • Date / time: 2017-08-28 13:57:01Name: Pavla Janoušková

          Dear Sihoon bae, I found only one order connected to your email – 914431927474230. It was ordered for 25/8/2017. Nothing for 28/8. Are you sure you booked the tickets through us or that the payment was successful? Kind regards Pavla

          Reply