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FAQ :: Change reservation
  • Date / time: 2017-08-09 07:35:16Name: lynn

    Hello, I reserved 2nd class double sleeping room, but I want to change it to 1st class double sleeping room. Do I need to cancel my reservation and book again? Or can I just pay additional fee? my order number is  16802 526 00, and transaction code is AAUU25.   Thank you. 

    Reply

    • Date / time: 2017-08-09 08:15:35Name: Pavla Janoušková

      Dear Ms. Lynn, I did not find any order connected with your email in our booking system. And according to the transaction code and ID, I think you ordered the tickets not from us (czech-transport.com), but from Czech railways (cd.cz). Please, double-check and contact the seller.

      Kind regards Pavla

      Reply