Dear Sir, I already received several ticket night train from Krakow to
Prague on June 25, 2018 with schedule 22.29 PM and my order number
367019193814376, please explain to me about one of my ticket that says Krakow to
Zebrzydowice. Does it mean we have to change the train at Zebrzydowice or no
train changes but directly go to Prague. Tq very much for your attention and
we’re hoping for a complete answer.
Regard,
Lisa Sulistiyowati
Reply
Date / time: 2018-05-03 14:36:45
Name: Pavla Janoušková
Dear Lisa Sulistiyowati, thank you for contacting us.
You should have:
a reservation for the whole trip valid for all passengers
tickets for the polish part of the trip – Krakow-Zebrzydowice one ticket
is valid for one passenger.
a little ticket valid for the Czech part of the trip Zebrzydowice-Prague for
all passengers.
You need all the tickets that we sent you. Keep them stapled, please. The
train is direct=no exchanges.
Dear Sir, I already received several ticket night train from Krakow to Prague on June 25, 2018 with schedule 22.29 PM and my order number 367019193814376, please explain to me about one of my ticket that says Krakow to Zebrzydowice. Does it mean we have to change the train at Zebrzydowice or no train changes but directly go to Prague. Tq very much for your attention and we’re hoping for a complete answer.
Regard,
Lisa Sulistiyowati
Reply
Dear Lisa Sulistiyowati, thank you for contacting us.
You should have:
You need all the tickets that we sent you. Keep them stapled, please. The train is direct=no exchanges.
Kind regards Pavla
Reply