I bought railway ticket Prague Hamburg . There is price printed in the first
final ticket of 47 euro. Why I was charged 64 euro for this ticket?
Reply
Date / time: 2018-08-01 14:31:38
Name: Pavla Janoušková
Dear Sergei, thank you for the comment. I found your order. The price of the
ticket includes also an administration fee which represents various expenses
that we have to pay in order to provide you with the ticket (taxes, bank,
booking and railway fees, etc.). This fact is mentioned in red writing in our
terms and conditions: https://czech-transport.com/index.php?….
You had to agree to the terms before putting the ticket into the
shopping cart.
If you need an invoice for the full amount e.g. for your employer, we will be
happy to send it.
I bought railway ticket Prague Hamburg . There is price printed in the first final ticket of 47 euro. Why I was charged 64 euro for this ticket?
Reply
Dear Sergei, thank you for the comment. I found your order. The price of the ticket includes also an administration fee which represents various expenses that we have to pay in order to provide you with the ticket (taxes, bank, booking and railway fees, etc.). This fact is mentioned in red writing in our terms and conditions: https://czech-transport.com/index.php?…. You had to agree to the terms before putting the ticket into the shopping cart.
If you need an invoice for the full amount e.g. for your employer, we will be happy to send it.
Kind regards Pavla
Reply