enesitfrderu

If you want to receive a notification once your planned travel date is open for booking, feel free to use our Travel availability request form.

Home :: FAQ :: FAQ - Train Electronic Tickets :: cancel my e-ticket
  • Date / time: 2018-10-14 15:13:21Name: JIYONGAN

    Hi. I would like to cancel my train reservation from Vienna to Bruno on November 13, 2018. We have to change our schedule and take a bus. Thank you for your processing. Our reservation number is 323879516288711. Answers I'll wait. Thank you.

    Reply

    • Date / time: 2018-10-14 18:54:11Name: Ivanna Novotna

      Hello. Yes, the cancellation is possible, the cancellation charge is 10% from the ticket price. Shall I cancel your tickets?

      Reply

      • Date / time: 2018-10-14 18:59:45Name: JIYONG AN

        Yes, I want to refund. And when can I get the refund?

        Reply

        • Date / time: 2018-10-14 21:11:01Name: Ivanna Novotna

          Within 2–4 business days, depending on your bank.

          Reply