Hi. I would like to cancel my train reservation from Vienna to Bruno on
November 13, 2018. We have to change our schedule and take a bus. Thank you for
your processing. Our reservation number is 323879516288711. Answers I'll wait.
Thank you.
Reply
Date / time: 2018-10-14 18:54:11
Name: Ivanna Novotna
Hello. Yes, the cancellation is possible, the cancellation charge is 10% from
the ticket price. Shall I cancel your tickets?
Reply
Date / time: 2018-10-14 18:59:45
Name: JIYONG AN
Yes, I want to refund. And when can I get the refund?
Hi. I would like to cancel my train reservation from Vienna to Bruno on November 13, 2018. We have to change our schedule and take a bus. Thank you for your processing. Our reservation number is 323879516288711. Answers I'll wait. Thank you.
Reply
Hello. Yes, the cancellation is possible, the cancellation charge is 10% from the ticket price. Shall I cancel your tickets?
Reply
Yes, I want to refund. And when can I get the refund?
Reply
Within 2–4 business days, depending on your bank.
Reply