There was an issue with my email address and I did not receive my tickets.
I went to Regio at Prague train station and I emailed cz-rail. None of them
could find my name or ticket. 321592284441307 was the booking number. I’ve
had to rebook and pay for new tickets. Is some refund available?
thank you for contacting us…
I see that we sent all tickets on time to your email… According to your
request, a cancellation your tickets was done, according to our cancellation
terms and 43 EUR will be refunded to your account within 3–4
You can check it Here
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