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  • Date / time: 2018-12-31 14:05:48Name: Alena Woods

    Hi there,

    I lost my keys last night while riding on Tram 22 to Ruska. The wallet attached had my debit card with my name. Is there a place where people return found items on public transportation?

    Thank you,

    Alena

    Reply

    • Date / time: 2018-12-31 15:04:57Name: Pavla Janoušková

      Hello, we are sorry about that. Here are instructions how to deal with this situation:

      Frequently Asked Questions (FAQ):

      1. I forgot my personal property in a public transit vehicle, what should I do now? (immediately after the loss)

      Immediately after the loss, you can contact the Prague Public Transit Company hotline at 296 19 18 17, where our info centre employees will connect you with a dispatcher (losses in trams, losses in buses,…), who will try to contact the driver of the given vehicle directly, who can then search the vehicle and secure the object you\'ve forgotten.

      1. I forgot my personal property in a public transit vehicle, what should I do now? (more than a week after the loss)

      After one week, items found in transit vehicles are handed over to this address:

      Ztráty a nálezy (Lost & Found Office) Karolíny Světlé 5, 110 00 Praha 1,

      tel.: +420 224 235 085.

      Kind regards Pavlina Janouskova www.czech-transport.com

      Reply