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Inicio :: Error in Tren tickets
  • Fecha / hora: 2019-05-22 19:04:59Nombre: santiago romero rovira

    Dear sir, I have made a mistake when I take a train tickets from Prgue to Berlin on the 21st of june. The hour in wich I want the train is 10.32 and I have made the purchase at 8.32.

    Is it possible to change it?

    Code. 527333499327680

    Thanks in advance

    Santiago

    Responder

    • Fecha / hora: 2019-05-22 20:29:44Nombre: Nadya Jerosenkova

      Dear Mr. Santiago,

      thank you for contacting us. A change to 10.32 am train was done, e-tickets were sent to your email. Please, just check your inbox ( spam folder and you will receive your tickets)

      Best regards

      Responder

      • Fecha / hora: 2019-06-18 23:35:30Nombre: Santiago

        Dear Sir,

        I would like to know if it’s possible to change the date of the train to travel on the 20th in the afternoon to arrive to Berlin at night? Please only just to know, not change it yet.

        Thanks for your help

        Responder

        • Fecha / hora: 2019-06-19 12:02:07Nombre: Nadya Jerosenkova

          Hello,

          thank you for the reply.

          I can offer you the train connection on 20/6 at 16.32 pm from Prague to Berlin and after cancellation, your actual tickets and purchase a new one for tomorrow, additional payment for this change will be 232 euro, will you agree?

          If yes then please contact us directly to our email address: info@czech-transport.com

          Best regards

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