Would you tell me if it is possible to change our tickets reserved actuelly
for the 30th of July ? Sincerely yours
Reply
Date / time: 2019-07-26 15:35:57
Name: Ivanna Novotna
Please send us your order ID. Thanks.
Reply
Date / time: 2019-07-26 15:53:47
Name: Rimasson
My order ID is 482258748633420
Reply
Date / time: 2019-07-26 20:24:38
Name: Ivanna Novotna
Thank you. The change/cancellation fee is 25% from the ticket price. Can you
let me know the travel date so we can change the availability of seats?
Reply
Date / time: 2019-07-26 21:39:46
Name: Rimasson
Thanks for your return. I am waiting for the answer of Terezin’s camp who
must valid our new reservation On fact our precedent reservation has been
unvalidated by them, thé reason why I myst change the date of our Trip
Reply
Date / time: 2019-07-26 21:49:04
Name: Ivanna Novotna
OK. Please let me know before 29th of July. Thank you.
Reply
Date / time: 2019-07-27 02:17:33
Name: Rimasson
I’m sorry, but I’m forced to cancel my entire reservation. I have no
positive feedback from Terezin’s camp for a visit in the coming days, before
our return to France I thank you for your understanding and stay waiting to
read you
Reply
Date / time: 2019-07-27 18:19:32
Name: Ivanna Novotna
I have passed your claim to my colleague. You will be notified soon.
Would you tell me if it is possible to change our tickets reserved actuelly for the 30th of July ? Sincerely yours
Reply
Please send us your order ID. Thanks.
Reply
My order ID is 482258748633420
Reply
Thank you. The change/cancellation fee is 25% from the ticket price. Can you let me know the travel date so we can change the availability of seats?
Reply
Thanks for your return. I am waiting for the answer of Terezin’s camp who must valid our new reservation On fact our precedent reservation has been unvalidated by them, thé reason why I myst change the date of our Trip
Reply
OK. Please let me know before 29th of July. Thank you.
Reply
I’m sorry, but I’m forced to cancel my entire reservation. I have no positive feedback from Terezin’s camp for a visit in the coming days, before our return to France I thank you for your understanding and stay waiting to read you
Reply
I have passed your claim to my colleague. You will be notified soon.
Reply
Thanks
Reply
The refund has been set up.
Reply