Hello. I purchased 3 train tickets on 8/8/19 train EC 170 Berlin liner
from Prague to Dresden. The train was delayed for more than 2 1/2 hours
impacting my travel plans. I would like to request a refund or partial refund.
Thank you.
Reply
Date / time: 2019-08-11 12:23:12
Name: Nadya Jerosenkova
Hello,
thank you for contacting us.
I checked your email address and I did not see your order.
Please, could you send us your order ID then I will try to help you?
Hello. I purchased 3 train tickets on 8/8/19 train EC 170 Berlin liner from Prague to Dresden. The train was delayed for more than 2 1/2 hours impacting my travel plans. I would like to request a refund or partial refund. Thank you.
Reply
Hello,
thank you for contacting us.
I checked your email address and I did not see your order.
Please, could you send us your order ID then I will try to help you?
Best regards
Reply