Ticket no 8552086282 5 September 2019 Thursday RJ 1034 Vienna 14:39/Prague
18:42. Due to flight delay Mr. Etienne Adalbert Ernst missed this train. Could
we apply for a refund?
Dear customer, thank you for contacting us. We are sorry to hear about the
flight delay. Unfortunately, according to the terms of RegioJet they do not
refund tickets which were not used because of a fligh delay.
Ticket no 8552086282 5 September 2019 Thursday RJ 1034 Vienna 14:39/Prague 18:42. Due to flight delay Mr. Etienne Adalbert Ernst missed this train. Could we apply for a refund?
Thanks and regards,
Ida Au – ida.au@sappi.com T +852 2219 1011
Reply
Dear customer, thank you for contacting us. We are sorry to hear about the flight delay. Unfortunately, according to the terms of RegioJet they do not refund tickets which were not used because of a fligh delay.
Kind regards Pavla
Reply