Hi, My trip that was planned with my ticket to Vienna then onto Salzburg has
been cancelled as there is a case of Corona virus in Salzburg and my friends
have decided it is not ideal to go to Austria at the moment. How can I refund
my ticket? Or get a credit to use on another date? Thank you for your time
Christine
Reply
Date / time: 2020-02-29 08:17:43
Name: Nadya Jerosenkova
Hello,
thank you for contacting us.
If you mean the cancellation your e-ticket from Vienna to Prague, then please
send us a request by email to info@czech-transprot.com
A cancellation will be according to our terms, the rest of the amount will
be refunded to your account.
Hi, My trip that was planned with my ticket to Vienna then onto Salzburg has been cancelled as there is a case of Corona virus in Salzburg and my friends have decided it is not ideal to go to Austria at the moment. How can I refund my ticket? Or get a credit to use on another date? Thank you for your time Christine
Reply
Hello,
thank you for contacting us.
If you mean the cancellation your e-ticket from Vienna to Prague, then please send us a request by email to info@czech-transprot.com
A cancellation will be according to our terms, the rest of the amount will be refunded to your account.
Best regards
Reply