I have purchased bus tickets from Prague to Bologna (Northern Italy) for my
travel on 29th June, 2020. In view of the worsen covid-19 in the Emilia Romagna
region, will I get full refund should I cancel my bus tickets.
Awaiting your confirmation. Thank you & Best Regards.
Reply
Date / time: 2020-03-06 07:18:10
Name: Nadya Jerosenkova
Hello,
thank you for contacting us.
I checked the information and the full refund is valid only for the tickets
until 31/3.
If you would like to cancel your e-ticket for 29/6 then will be a
cancellation fee 10% of the ticket price.
Will you prefer to cancel your ticket or wait for example until the end of
April if the situation will change or not?
I have purchased bus tickets from Prague to Bologna (Northern Italy) for my travel on 29th June, 2020. In view of the worsen covid-19 in the Emilia Romagna region, will I get full refund should I cancel my bus tickets.
Awaiting your confirmation. Thank you & Best Regards.
Reply
Hello,
thank you for contacting us.
I checked the information and the full refund is valid only for the tickets until 31/3.
If you would like to cancel your e-ticket for 29/6 then will be a cancellation fee 10% of the ticket price.
Will you prefer to cancel your ticket or wait for example until the end of April if the situation will change or not?
Best regards
Reply