Is there a customer service email address that I could contact to lodge a
complaint?
Thanks,Debbie
Reply
Date / time: 2015-08-06 10:35:14
Name: Pavla
Dear Debbie Reid, you can write us the complaint to info@czech-transport.com.
But I do not see you in our booking system, so I ma afraid you are not our
customer. If you want to complain about something that happened in Berlin, you
can write directly to the Deutsche Bahn. (reiseportal@deutschebahn.com)
Kind regards Pavla
Is there a customer service email address that I could contact to lodge a complaint?
Thanks,Debbie
Reply
Dear Debbie Reid, you can write us the complaint to info@czech-transport.com. But I do not see you in our booking system, so I ma afraid you are not our customer. If you want to complain about something that happened in Berlin, you can write directly to the Deutsche Bahn. (reiseportal@deutschebahn.com) Kind regards Pavla
Reply