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Home :: Trains :: Railway stations :: Berlin Hbf. :: complaint
  • Date / time: 2015-08-04 22:49:16Name: Debbie Reid

    Is there a customer service email address that I could contact to lodge a complaint?

    Thanks,Debbie

    Reply

    • Date / time: 2015-08-06 10:35:14Name: Pavla

      Dear Debbie Reid, you can write us the complaint to info@czech-transport.com. But I do not see you in our booking system, so I ma afraid you are not our customer. If you want to complain about something that happened in Berlin, you can write directly to the Deutsche Bahn. (reiseportal@de­utschebahn.com) Kind regards Pavla

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