On 1 sep at 1400 at metro desk at airport arrivals I was offended by the
man at the desk. I asked if the child was due to pay and he said in a very
arrogant way that he already told me that information and I do not understand
anything. My english is very good and there was no need fo that rude reply
Commenti
poor customer service
On 1 sep at 1400 at metro desk at airport arrivals I was offended by the man at the desk. I asked if the child was due to pay and he said in a very arrogant way that he already told me that information and I do not understand anything. My english is very good and there was no need fo that rude reply
Dear Alex, we are sorry to hear about that. Please, note that we are a private travel agency. Please, write directly to the Prague public transit company. Kind regards Pavla