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Home :: Return or exchange
  • Date / time: 2021-08-06 07:39:24Name: Antoine Borg

    Dear Czech transport, I have a ticket for Prague-Warsaw leaving tomorrow, returning on Monday. I am unable to travel and would like to return or exchange my ticket. What do I need to do for this?


    • Date / time: 2021-08-06 08:53:09Name: Nadya Jerosenkova

      Dear Ms. Antonie,

      I apologize, but train electronic tickets from/to Poland are not possible to change or cancel. You can see this information on the tickets directly (The cancellation fee is 100% of the ticket price).

      I am so sorry, but if you would like to travel on another day, you must purchase the new e-tickets.

      Best regards