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I ordered tickets for two people and received them for only one of us.
I received an email that I was refunded 72 EUR for tickets I paid 116 EUR
for. The reason was “discounted tickets.” What does this mean and why did
Hello. You paid 2*116 EUR and we managed to get tickets cheaper, so that is
why we are returning 76 EUR. The tickets is valid for 2 passengers.
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