I would like my tickets cancelled and refunded. Order number
693459291249980 Thank you.
Dear Matthew, we can cancel your reservations and refund you 80% of the
price. Please, confirm. Kind regards Pavla
I would like my ticket cancelled and refunded please. Order number
923871802455902. Kind regards, Eriko
thank you for the message. If you booked a wrong ticket, you have two
Let me know what is better for you. Kind regards
I would like to change my destination (change from vienna to be Budapest)
12.10.2017 3 persons …my order ref.RC 20903441
Hello. Thank you for the comment. Unfortunately, I did not find any order
connected to your email firstname.lastname@example.org
or to order ID RC 20903441. We have 15digit numeric IDs. Are you sure you
purchased the tickets through us?
Kind regards Pavla
I am still trying to coordinate travel plans. Please DO NOT cancel my
reservations. Thanks for you prompt reply. Matthew.
Thank you for the reply. Kind regards Pavla
Ok Pavla, I have double checked and we will no longer be needing the
tickets. Please go ahead and cancel my tickets. I understand that it is for an
80% refund. Thanks.
Hello again. Thank you. Your order is cancelled and you will be refunded in
5 days. Kind regards Pavla
Thank you Pavla.
I have just booked train ticket from Budapest to Prague (Order
No.499899093011608). If I cancel it now, will I get full refund for
Hello. The cancellation is possible, the cancellation fee is 10% from the
ticket price. Do you prefer to maintain your order or receive a partial
Since my ticket is still in pending status, I wish to cancel it even if
there is a 10% cancellation fee and refund of the remaining amount. Please reply
so that I can confirm.
The status is „problem“. Your order has been cancelled you will receive a
refund within few business days.
Since I am cancelling almost immediately after booking, will it please be
possible to give full refund of the amount?
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