I realized I have booked the wrong train and would like to cancel my
tickets.
Order #:180355307756179
Thank you.
Reply
Date / time: 2017-08-09 14:12:24
Name: Pavla Janoušková
Dear Christine, thank you for contacting us. You can have the cancellation
with a 90% refund. Or you can change the train to the correct one. There is no
change fee. We wait for your reply.
Czech transport Pavla
Reply
Date / time: 2017-08-10 00:13:58
Name: Christine Wong
Hi,
Yes, I would cancel my tickets. This means it is a 20% cancellation fee,
correct? How soon will I see my refund? Thank you for your help.
Christine
Reply
Date / time: 2017-08-10 07:49:41
Name: Pavla Janoušková
Hello. Thank you for the reply. You will receive 90% refund within 5 working
days. Kind regards Pavla
Hi,
I realized I have booked the wrong train and would like to cancel my tickets.
Order #:180355307756179
Thank you.
Reply
Dear Christine, thank you for contacting us. You can have the cancellation with a 90% refund. Or you can change the train to the correct one. There is no change fee. We wait for your reply.
Czech transport Pavla
Reply
Hi,
Yes, I would cancel my tickets. This means it is a 20% cancellation fee, correct? How soon will I see my refund? Thank you for your help.
Reply
Hello. Thank you for the reply. You will receive 90% refund within 5 working days. Kind regards Pavla
Reply