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Home :: FAQ :: Cancel Ticket
  • Date / time: 2017-11-11 06:41:01Name: Greg Levy

    Hi, I'd like to cancel/refund my ticket with order number 9887160652926­01. Thanks


    • Date / time: 2017-11-11 08:05:55Name: Pavla Janoušková

      Dear Greg Levy, thank you for the message. Yes, it is possible to cancel the train ticket order. The booking for your tickets is currently not available, we are waiting for it to open. It is a bit delayed because there is a change of schedules. If you do not wish to wait any longer, we can cancel the order and refund you. Just confirm, please.

      Kind regards Pavla


      • Date / time: 2017-11-11 09:16:26Name: Greg Levy

        Hi Pavla,

        Thank you for your fast reply – I'd like to confirm the cancellation.



        • Date / time: 2017-11-13 11:33:31Name: Pavla Janoušková

          Hello. Thank you. You will be refunded within 5 working days. Kind regards Pavla