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  • Date / time: 2018-02-04 14:34:24Name: Kurumi Gakiya

    I would like to cancel my ticket. Order number 2110539700.


    • Date / time: 2018-02-04 17:11:17Name: Lucie Jiskrová

      Dear Kurumi,

      thank you for contacting us. Unfortunately I cannot find this ticket number in our system…Could you please send me your order ID? I am looking forward to hearing from you soon. Kind regards


      • Date / time: 2018-02-04 19:16:32Name: Kurumi Gakiya

        Order number is 21105 397 00

        Kod transance QE21J1 Departure time is 21.09 IC 573 from Praha to Budapest



        • Date / time: 2018-02-04 22:59:56Name: Lucie Jiskrová

          Thank you for your reply. This is not our order ID, so you probably bought ticket on other website. Please contact your ticket issuer directly. Thank you for your comprehension!