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1st of April, UPDATE: Due to the current global COVID-19 pandemic, all international passenger rail/bus transport between the Czech Republic and Germany, Austria, Slovakia and Poland has been suspended until further notice. Most of other international rail/bus services are currently suspended too.

All electronic tickets for inland travels in those countries are still available for purchase though.

NEW: If you want to receive a notification once your planned travel date is open for booking, feel free to use our Travel availability request form.

Home :: Ticket cancelation and refund.
  • Date / time: 2018-07-20 08:20:34Name: Ernesto

    Dear Madam or Sr, please cancel and refund my tickets for today July 20, 2018 at 13:51 from Prague to Budapest. The ticket reference number is 800790228926. Please let me know if you need more information. Thank you, Ernesto

    Reply

    • Date / time: 2018-07-20 10:51:38Name: Nadya Jerosenkova

      Hello,

      thank you for contacting us.

      I checked our system and I did not found any order with your email address…

      If you booked train electronic ticket from Prague to Budapest, then a cancellation this ticket is not possible…

      Best regards

      Reply