24th of March, IMPORTANT NOTE: Due to the current global COVID-19 pandemic, all international passenger rail/bus transport between the Czech Republic and Germany, Austria, Slovakia and Poland has been suspended until further notice (assumingly until Mid to End of April). Most of other international rail/bus services are currently suspended too. All electronic tickets for inland travels in those countries are still available for purchase though.

Home :: Cancel and refund ticket
  • Date / time: 2019-01-21 20:30:43Name: Rafaela Haddad Costa Ribas

    I would like my tickets cancelled and refunded. Order number 7935351363147­14 Thank you.


    • Date / time: 2019-01-21 22:06:42Name: Nadya Jerosenkova

      Dear customer,

      thank you for contacting us…

      We already sent all information about cancellation your e-tickets directly to your email.

      Please just check your inbox, includes spam folder and answer us please as soon as possible with confirmation…

      Best regards