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1st of April, UPDATE: Due to the current global COVID-19 pandemic, all international passenger rail/bus transport between the Czech Republic and Germany, Austria, Slovakia and Poland has been suspended until further notice. Most of other international rail/bus services are currently suspended too.

All electronic tickets for inland travels in those countries are still available for purchase though.

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Home :: Refund
  • Date / time: 2019-03-11 08:39:17Name: Arisa

    Hello

    The train to Cesky krumlov bas been cancelled and i tried to get a refund throught the cd.cz website but it did not work. It said that my email addresses are incorrect so i am wondering what should i do?

    My ticket is 1st class ticket so i am quite sure and expected to get a refund. Order number (ID): 420947951880390

    Thank you Arisa

    Reply

    • Date / time: 2019-03-11 09:51:25Name: Nadya Jerosenkova

      Hello,

      thank you for contacting us and I am sorry for the inconvenience. Please, could you check your inbox, includes spam, we already sent you all information directly to your email.

      Best regards

      Reply