Yesterday I had credit card in hand to book two tickets on Tuesday the 13th
of August at 15.90 Euros from Budapest to Prague at 11:20 PM. I tried to
complete my booking but the page did not go through. It now seems my booking has
not been confirmed. I emailed about the webpage but while I was waiting for
your reply the price has now completely changed. Can you please confirm my
booking at the original price as I have been waiting to book this since
yesterday.
Reply
Date / time: 2019-06-14 12:27:30
Name: Nadya Jerosenkova
Hello,
thank you for contacting us.
I checked the information with our technical office and we had no problem on
the website.
I am sorry but now is not possible to book the tickets with the price like
you request.
Yesterday I had credit card in hand to book two tickets on Tuesday the 13th of August at 15.90 Euros from Budapest to Prague at 11:20 PM. I tried to complete my booking but the page did not go through. It now seems my booking has not been confirmed. I emailed about the webpage but while I was waiting for your reply the price has now completely changed. Can you please confirm my booking at the original price as I have been waiting to book this since yesterday.
Reply
Hello,
thank you for contacting us.
I checked the information with our technical office and we had no problem on the website.
I am sorry but now is not possible to book the tickets with the price like you request.
Best regards
Reply