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  • Fecha / hora: 2019-08-29 19:13:30Nombre: Alexandrina

    Hi, I am Alessandrina Ganea. I have just bought one ticket to Karlovy Vary, round trip. Tomorrow I have he departure from 12:05( Hradcanska). I paid by card, it was supposed to pay approximately 11€, but from my card was taken approximately 30€.
    Could you please give me a feedback?

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    • Fecha / hora: 2019-08-30 10:03:29Nombre: Nadya Jerosenkova

      Dear Alessandrina,

      thank you for contacting us.

      I checked your email address and according to your travel day, I did not see any order from you…

      I think you booked the tickets through another company and I can only recommend you to contact the carrier directly.

      Best regards

      Responder