Hi, I am Alessandrina Ganea. I have just bought one ticket to Karlovy Vary,
round trip. Tomorrow I have he departure from 12:05( Hradcanska). I paid by
card, it was supposed to pay approximately 11€, but from my card was taken
approximately 30€.
Could you please give me a feedback?
Responder
Fecha / hora: 2019-08-30 10:03:29
Nombre: Nadya Jerosenkova
Dear Alessandrina,
thank you for contacting us.
I checked your email address and according to your travel day, I did not
see any order from you…
I think you booked the tickets through another company and I can only
recommend you to contact the carrier directly.
Hi, I am Alessandrina Ganea. I have just bought one ticket to Karlovy Vary, round trip. Tomorrow I have he departure from 12:05( Hradcanska). I paid by card, it was supposed to pay approximately 11€, but from my card was taken approximately 30€.
Could you please give me a feedback?
Responder
Dear Alessandrina,
thank you for contacting us.
I checked your email address and according to your travel day, I did not see any order from you…
I think you booked the tickets through another company and I can only recommend you to contact the carrier directly.
Best regards
Responder