Hi, we got stopped in the tram while we wanted to buy a ticket, but we went
to the wrong device. Then we wanted to go another one to buy a ticket but then
the ticket control stopped us and charged us with 800kc. I want to talk to
someone that is responsible for cases like this because I want a refund
immediately. This is not fair. The men didn’t talk to us. Please contact
me ASAP.
Reply
Date / time: 2020-08-19 14:49:18
Name: Pavla Janoušková
Hello.
We are sorry to hear about that, we are a private travel agency.
The official website of the Prague public transit with all detailed
information about public transportation is here: https://www.dpp.cz/en/contacts
Hi, we got stopped in the tram while we wanted to buy a ticket, but we went to the wrong device. Then we wanted to go another one to buy a ticket but then the ticket control stopped us and charged us with 800kc. I want to talk to someone that is responsible for cases like this because I want a refund immediately. This is not fair. The men didn’t talk to us. Please contact me ASAP.
Reply
Hello.
We are sorry to hear about that, we are a private travel agency.
The official website of the Prague public transit with all detailed information about public transportation is here: https://www.dpp.cz/en/contacts
Kind regards Pavlina Janouskova www.czech-transport.com
Reply