1st of April, UPDATE: Due to the current global COVID-19 pandemic, all international passenger rail/bus transport between the Czech Republic and Germany, Austria, Slovakia and Poland has been suspended until further notice. Most of other international rail/bus services are currently suspended too.

All electronic tickets for inland travels in those countries are still available for purchase though.

NEW: If you want to receive a notification once your planned travel date is open for booking, feel free to use our Travel availability request form.

Home :: ticket not received
  • Date / time: 2015-01-06 10:16:32Name: Caio

    Hi. I bought 2 tickets from Prague to Frankfurt for today (06–01–2015). But I haven't received it yet. And it is not in my spam folder.


    • Date / time: 2015-01-06 11:53:03Name: Lucie

      Dear Caio,

      thank you for booking through us. I sent your e-ticket to this email address. If you cannot see it, look in your spam folder, please. The number of the ticket is 2967951693. You need to print it or show it on your mobile phone to the steward.

      Kind regards