Hello I just reserved a train from Vienna to Prague for 10/21.
After the registration process the website shows that my reservation is now
in the shopping cart. However when i proceed for payment by clicking on the
shopping cart, it shows that it is empty.
i have tried multiple times but does not seem to work.. please help
Reply
Date / time: 2015-10-17 21:16:01
Name: Pavla
Dear Kevin, I cannot see any order connected to your email because the
payment was not done. Please, try again in a different browser. If it fails
again, write us an email with the details and we will send you a payment link
and make the booking by email.
Hello I just reserved a train from Vienna to Prague for 10/21.
After the registration process the website shows that my reservation is now in the shopping cart. However when i proceed for payment by clicking on the shopping cart, it shows that it is empty.
i have tried multiple times but does not seem to work.. please help
Reply
Dear Kevin, I cannot see any order connected to your email because the payment was not done. Please, try again in a different browser. If it fails again, write us an email with the details and we will send you a payment link and make the booking by email.
Kind regards Pavla
Reply