Hi, I received my paper tickets for the night train from Budapest to Krakow
in the mail recently. However, after checking, I found that I had mistakenly
submitted 23rd Dec 2015 as the departure date. I want to change it to the
22nd, is that possible and what fees will I incur?
Sorry I sent this question in the order form page as well but I wasn't sure
if my order number was automatically included so here it is, just in case:
So sorry for any inconvenience caused.
If I need to pick up the tickets from Prague office I can do it on Monday
Best regards Elizabeth
Dear Elizabeth, the change (cancellation) shuld be no problem. The key is to
send the tickets back to us as soon as possible. I send you an email with more
details. Kind regards Pavla
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