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Home :: Trains :: Night trains :: Overnight trains Krakow - Prague :: No ticket received
  • Date / time: 2022-03-07 19:06:26Name: Ketil Karlsen

    Hi!

    We booked and paid for two delux night train tickets from Krakow to Prague on 21 April, and the payment of 190 euro went through. However just after the page went back to the shopping basket page, and we never received anything by email. Can you please look into this?

    Best Ketil and Noah Karlsen

    Reply

    • Date / time: 2022-03-07 21:58:28Name: Ivanna Novotna

      Hello. Thank you for your e-mail. Unfortunately we do not see your order in our booking system. Did you receive a confirmation e-mail? If not, please check again with your bank or send us your bank statement on info@czech-transport.com. Thank you!

      Reply