Hello. I showed the information helper my ticket and he told me to go to the
autobús platform 4 instead of the railway platform 4. As a result I missed my
train. Is there a way I can get a refund for my ticket purchase?
Reply
Date / time: 2022-07-17 14:48:06
Name: Ivanna Novotna
Hello. Did you book tickets with us?
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Date / time: 2022-07-17 14:53:56
Name: Nikki
Sadly no I booked it through omio. How does this change things? Thanks!
Hello. I showed the information helper my ticket and he told me to go to the autobús platform 4 instead of the railway platform 4. As a result I missed my train. Is there a way I can get a refund for my ticket purchase?
Reply
Hello. Did you book tickets with us?
Reply
Sadly no I booked it through omio. How does this change things? Thanks!
Reply
You must turn to the original provider.
Reply