I have a question in connection with the order 53446. I bought a ticket for
EUR127. Electronic ticket has not yet been sent to me and I received an email
saying that the train could not be reserved at the moment and sales had not yet
started. I am not sure I understand what it means. Does it mean that the
ticket type I paid for is not available in train? Appreciate your response and
clarification. Best regards, Anna
Ответить
Дата / время: 2023-03-29 07:55:48
Имя: Nadya Jerosenkova
Dear Ms. Vira,
thank you for contacting us.
All information we already sent to your email incl. the code for
printing.
As we informed you in advance the order was processed on 29.3.
I have a question in connection with the order 53446. I bought a ticket for EUR127. Electronic ticket has not yet been sent to me and I received an email saying that the train could not be reserved at the moment and sales had not yet started. I am not sure I understand what it means. Does it mean that the ticket type I paid for is not available in train? Appreciate your response and clarification. Best regards, Anna
Ответить
Dear Ms. Vira,
thank you for contacting us.
All information we already sent to your email incl. the code for printing.
As we informed you in advance the order was processed on 29.3.
Please just check your phone and email address
Best regards
Ответить